City Managers and Reinvention - New Passage with 7 Questions
Government
"Like the fickle auto that just won’t tune right, government administrative systems always seem to need a good mechanic with a toolbox and a plan.
The most widely-heralded administrative reform mechanic of the 1990s asserted that governments could fundamentally transform their systems and organizations to dramatically increase their effectiveness, efficiency, adaptability, and capacity to innovate."
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