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Reply To: | L.Wood-Hill |
Date: | Tue, 30 Oct 2007 16:27:58 -0400 |
Content-Type: | multipart/alternative |
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At noon today, Eastern time, registration opened for the January 2008
administrations of the MCAT exam. The system is running smoothly and as of
4:10 pm, we had over 1,300 reservations.
We have noticed one issue for which we would welcome your assistance in
communicating with your students. In an attempt to enter the Scheduling &
Registration (S&R) system faster, examinees are opening multiple browsers or
multiple tabs within a browser. Since our system will recognize only one
connection from a computer at one time, this behavior actually works against
the student, because the connections will reset one another, sending the
examinee back to the welcome screen. The examinee will therefore never get
out of welcome screen to the S&R login screen.
We learned of this method by monitoring studentdoctor.net and from some
recent inquiries into our call center. We will post the following message
on our web site, but would also appreciate your assistance in disseminating
it:
Helpful Hint: Opening multiple browser windows and/or multiple tabs in a
web browser decreases the chances that you will get into the system and is
very likely to significantly increase your wait time.
L.Wood-Hill
Director, Prehealth Professions Programs
Hunter College of CUNY
695 Park Ave, E812
NY, NY 10021
212-772-5244
FAX: 212-772-5138
http://studentservices.hunter.cuny.edu/prehealth.htm
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